halara

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Coupon Policy

Last Modified: November 16, 2023

The following Coupon Terms and Conditions ("Coupon Policy" or "Coupon Terms”), effective as of November 10, 2023, describe the terms and conditions that apply to Halara Coupons (“Coupons”). These Coupon Terms constitute an agreement between you and the Issuer. The “Issuer” is Full Scale Full Speed Pte. Ltd. (“Halara,” “we,” “our,” “us”).
By accepting or using a Halara Coupon, you agree to be bound by the Coupon Terms. If you do not agree with the Coupon Terms, do not accept or use the Coupon. The acceptance and use of Coupons are also subject to our Terms and Conditions. We reserve the right of final decision on the eligibility of any customer for the relevant offer(s).

NOTICE OF ARBITRATION PROVISIONS: Your acceptance and use of Coupons is subject to binding individual arbitration of any disputes that may arise, as provided in the Terms and Conditions, which means you waive your right to participate in any class action. Please read the arbitration provisions carefully and do not accept or use Coupons if you are unwilling to arbitrate any disputes you may have with us.
The Coupon Policy governs the issuance, use, and redemption of Coupons. Capitalized terms used but not otherwise defined herein shall have the meanings ascribed to them in the Terms and Conditions.
Subject to applicable laws, this Coupon Policy may be amended periodically.
  1. Expiration Date and Restrictions on Use
Coupons may be redeemed only toward the purchase of products on thehalara.com (the “Site”) and the Halara mobile application (the “App”). Coupons issued on the Site or the App may only be used on the Site or the App.
Each Coupon will have an expiration date. Please note the expiration date on your Coupon and use it before the expiration date. Once a Coupon has expired, the Coupon cannot be redeemed or otherwise used. If your Coupon is not redeemed prior to its expiration date, it will be marked as "invalid" and shall be deleted.
  1. How to Get a Halara Coupon?
We may make Coupons available to you at our sole discretion, including the following methods:
  • When you register a new Halara User Account, we may send you a Coupon after you have successfully registered.
  • We may make Coupons available to you through the homepage and order page on the Site and the App. Such Coupons will not be linked to your Halara User Account.
  • When you download the App by scanning the QR code, we may make a Coupon available to you.
  • You may receive a Coupon through an influencer who works with us based on the influencer’s recommendation. Such Coupons will not be linked to your Halara User Account.
  • You may receive a Coupon through an email newsletter subscription, social media, or other channels. Such Coupons will not be linked to your Halara User Account.
  • Through the Coupon pop-up window on the Site's home page and the App, we may make Coupons available to you, depending on whether we hold such a campaign or promotion in our sole discretion at that time.
  • When you successfully make full payment of a purchase order for goods on the Site or the App, we may make Coupons available to you, depending on whether we hold such campaign or promotion in our sole discretion at that time.
  1. What Types of Coupons Does Halara Provide?
We offer the following types of Coupons:
  • Fixed-amount Coupon;
  • Discount Coupon applicable to the total purchase price of an order;
  • Discount Coupon applicable only to purchase price of non-sale products in an order;
  • Other types of Coupons that we may issue from to time.
These Coupons may be offered to you solely at our discretion.
  1. View Your Coupon
You may check your available and/or invalid Coupons (excluding (i) the Coupons that have expired and been deleted and (ii) the Coupons that are not linked to your Halara User Account) by logging into your User Account and clicking ""Me" >> Coupons."
The available Coupons may be used on the Site and the App to purchase products, subject to any accompanying additional terms and conditions. Coupons may vary from Site to Site.
  1. Redemption and Limitations
i) You can redeem a valid Coupon when placing an order to purchase products on the Site or the App (subject to any applicable terms and conditions stated on the Coupon and restrictions on use specified above).
ii) A Coupon may only be used once.
iii) Coupons may not be exchanged for cash.
iv) Only one Coupon can be redeemed in connection with any given order, and Coupons cannot otherwise be "stacked" or combined with other Coupons in connection with the same order.
v) Coupons will be returned to your Halara User Account upon successful cancellation, return, and/or refund of a purchase for which such Coupon was redeemed, unless: (i) such Coupon has already expired, or (ii) such Coupon is not otherwise linked to your Halara User Account; or (iii) it was a partial cancellation, return and/or refund of your order (in which case, the Coupon will be deemed to have been used, and will not be returned to you).
As stated above, Coupons may be subject to additional terms, conditions, and restrictions as may be presented to you prior to issuance.
  1. Questions and Contact
Should you have any inquiries or concerns, feel free to get in touch with our Customer Service Team at service@thehalara.au.